Customer Service

Food Microbiology Testing is a significant overhead for any food processor, it is therefore essential to extract as much information as possible from laboratory data. At Fitz Scientific we provide data interpretation services to trend customer results in a ready-to-present format. If you struggle with your KPI data analysis and need to impress at the monthly management meeting, we can offer a seamlessservice from lab testing through to data presentation and charting to your requirements.

We have our own fleet of refrigerated vans.

fitz scientific lab droghedaSuch investment reinforces our commitment to quality results, on time, every time.
All collections will be undertaken by drivers who are also qualified and highly experienced environmental technicians, as opposed the standard courier service offered by most labs.

Our team has collection schedules setup for daily nationwide pick-ups.

Top priority here at Fitz has always been the integrity of your results, which is why we decided to introduce such an extension to our service, temperature controlled vehicles are the best way to ensure samples are been kept in an optimum environment before testing.

This collection option allows for a more flexible service and adds value by ensuring that Fitz clients no longer have to worry about logistics, it can all be left to us.
In most cases we can offer this service free of charge* 7 days a week.

For more information on trend analysis call us today on 041 9845440 ext 1

Source Page: http://www.fitzsci.co.uk/home/Food-Analysis/Customer-Service/